Real Talk

Reality Based Group, Inc BBB Business Review
News, thoughts, and musings on the evolution of Customer Experience, Mystery Shopping, and Pricing Intelligence.

Before The Sales Floor: Monitoring Phone Calls And Web Leads

  Posted by Judy Pugh

  April 3, 2018

  Automotive Dealerships Repair Shops

 

Improve After-Sales Service with Mystery Shopping

  Posted by Judy Pugh

  December 29, 2017

  Automotive Dealerships Repair Shops, Business Blog

 

Real Talk |News, thoughts, and musings on the evolution of Customer Experience. All news »

 
3 Ways COVID-19 has Impacted the Customer Experience

 Posted by Angelica

 July 27, 2020

Customer Experience vs Customer Service: What’s the Difference?

 Posted by Angelica

 July 13, 2020

4 Ways to Keep Up A Good Customer Experience

 Posted by Angelica

 March 25, 2020

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