Real Talk

Reality Based Group, Inc BBB Business Review
News, thoughts, and musings on the evolution of Customer Experience, Mystery Shopping, and Pricing Intelligence.

Before The Sales Floor: Monitoring Phone Calls And Web Leads

  Posted by Judy Pugh

  April 3, 2018

  Automotive Dealerships Repair Shops

 

Improve After-Sales Service with Mystery Shopping

  Posted by Judy Pugh

  December 29, 2017

  Automotive Dealerships Repair Shops, Business Blog

 

Real Talk |News, thoughts, and musings on the evolution of Customer Experience. All news »

 
Bank Mystery Shopping— Redesign Retail Banking

 Posted by Kathleen

 July 31, 2019

Airline Mystery Shopping Boost Customer Experience

 Posted by Kathleen

 July 31, 2019

The Importance of Customer Experience

 Posted by Angelica

 July 17, 2019

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