Real Talk

Reality Based Group, Inc BBB Business Review
News, thoughts, and musings on the evolution of Customer Experience, Mystery Shopping, and Pricing Intelligence.

Before The Sales Floor: Monitoring Phone Calls And Web Leads

  Posted by Chase Brock

  April 3, 2018

  Automotive Dealerships Repair Shops

 

Improve After-Sales Service with Mystery Shopping

  Posted by Chase Brock

  December 29, 2017

  Automotive Dealerships Repair Shops, Business Blog

 

Real Talk |News, thoughts, and musings on the evolution of Customer Experience. All news »

 
3 Crucial Challenges Convenience Stores Face in 2020

 Posted by Chase

 October 14, 2020

4 Ways to Design a Mystery Shopping Program With Measurable Results

 Posted by Josh Stern

 October 5, 2020

Employee Training is Key to Customer Satisfaction

 Posted by Angelica

 September 22, 2020

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