Real Talk

Reality Based Group, Inc BBB Business Review
News, thoughts, and musings on the evolution of Customer Experience, Mystery Shopping, and Pricing Intelligence.

3 Steps to Improve Customer Experience in Hospitality

  Posted by Angelica Carrete

  March 3, 2020

  Business Blog, Hospitality Hotels Resorts Inns

 

Are You Meeting Your Hotel Customer Experience Expectations?

  Posted by Chase Brock

  April 27, 2019

  Business Blog, Hospitality Hotels Resorts Inns

 

Restaurant Mobile Ordering Nears $40 Billion: How Will You Compete?

  Posted by Chase Brock

  April 6, 2019

  Business Blog, Hospitality Hotels Resorts Inns, Mystery Shopping, Restaurants Bars Clubs

 

Hotel Video Mystery Shopping – Improved Insights

  Posted by Chase Brock

  August 6, 2018

  Business Blog, Hospitality Hotels Resorts Inns

 

Hotel Customer Service Differentiators

  Posted by Chase Brock

  December 29, 2016

  Business Blog, Hospitality Hotels Resorts Inns

 

Real Talk |News, thoughts, and musings on the evolution of Customer Experience. All news »

 
3 Crucial Challenges Convenience Stores Face in 2020

 Posted by Chase

 October 14, 2020

4 Ways to Design a Mystery Shopping Program With Measurable Results

 Posted by Josh Stern

 October 5, 2020

Employee Training is Key to Customer Satisfaction

 Posted by Angelica

 September 22, 2020

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