Real Talk

Reality Based Group, Inc BBB Business Review
News, thoughts, and musings on the evolution of Customer Experience, Mystery Shopping, and Pricing Intelligence.

Are You Meeting Your Hotel Customer Experience Expectations?

  Posted by Judy Pugh

  April 27, 2019

  Business Blog, Hospitality Hotels Resorts Inns

 

Restaurant Mobile Ordering Nears $40 Billion: How Will You Compete?

  Posted by Judy Pugh

  April 6, 2019

  Business Blog, Hospitality Hotels Resorts Inns, Mystery Shopping, Restaurants Bars Clubs

 

Hotel Video Mystery Shopping – Improved Insights

  Posted by Judy Pugh

  August 6, 2018

  Business Blog, Hospitality Hotels Resorts Inns

 

Hotel Customer Service Differentiators

  Posted by Judy Pugh

  December 29, 2016

  Business Blog, Hospitality Hotels Resorts Inns

 

Real Talk |News, thoughts, and musings on the evolution of Customer Experience. All news »

 
Bank Mystery Shopping— Redesign Retail Banking

 Posted by Kathleen

 July 31, 2019

Airline Mystery Shopping Boost Customer Experience

 Posted by Kathleen

 July 31, 2019

The Importance of Customer Experience

 Posted by Angelica

 July 17, 2019

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