Real Talk

Reality Based Group, Inc BBB Business Review
News, thoughts, and musings on the evolution of Customer Experience, Mystery Shopping, and Pricing Intelligence.

Customer Experience Optimization: Challenges and Best Practices

  Posted by Judy Pugh

  January 8, 2019

  Mystery Shopping

 

Customer Experience Predictions For 2019

  Posted by Judy Pugh

  December 28, 2018

  Mystery Shopping

 

6 Tips to Get The Most Bang Out of Your Mystery Shopping Bucks

  Posted by Judy Pugh

  December 18, 2018

  Business Blog, Mystery Shopping

 

Brand Now Plays A Major Role In Customer Experience

  Posted by Judy Pugh

  December 11, 2018

  Mystery Shopping

 

How to Enhance Your Customer Experience Through Employee Engagement

  Posted by Judy Pugh

  November 29, 2018

  Business Blog, Mystery Shopping

 

Improve the Customer Journey To Boost Your Bottom Line

  Posted by Admin

  November 19, 2018

  Business Blog, Mystery Shopping

 

The Secret to Retail Success: It’s Now All About The Customer Experience

  Posted by Judy Pugh

  November 8, 2018

  Business Blog, Mystery Shopping

 

Customer Experience: Verizon Connect Sees Value In Investment

  Posted by Judy Pugh

  November 2, 2018

  Business Blog, Mystery Shopping

 

Using Mystery Shopping To Coach And Train

  Posted by Phillip Townsend

  April 17, 2018

  Business Blog, Mystery Shopping

 

Top 4 Types of Mystery Shopping

  Posted by Phillip Townsend

  March 23, 2018

  Mystery Shopping

 

Real Talk |News, thoughts, and musings on the evolution of Customer Experience. All news »

 
Customer Experience Optimization: Challenges and Best Practices

 Posted by judy pugh

 January 8, 2019

Customer Experience Predictions For 2019

 Posted by judy pugh

 December 28, 2018

6 Tips to Get The Most Bang Out of Your Mystery Shopping Bucks

 Posted by judy pugh

 December 18, 2018

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