Real Talk

News, thoughts, and musings on the evolution of Customer Experience, Mystery Shopping, and Pricing Intelligence.

Restaurant Mobile Ordering Nears $40 Billion: How Will You Compete?


Customer Retention Strategies For Restaurants


Why Use Restaurant Mystery Shoppers


5 Things Mystery Shopping Tells You That Online Reviews Can’t


Lifetime Value of Restaurant Customers and Understanding the “Why”


How Mystery Shopping Can Improve Employee Retention


Mystery Shopping And Your Restaurant


Want To Be Named America’s Favorite Restaurant?


5 Tips to Drive Restaurant Loyalty


Restaurant Server Playbook: 10 Tips for Success


Real Talk |News, thoughts, and musings on the evolution of Customer Experience. All news »

7 Benefits of Retail Video Mystery Shopping

 Posted by judy pugh

 April 13, 2019

How to Handle Common C-Store Customer Service Problems

 Posted by judy pugh

 March 30, 2019

Contact Us »