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News, thoughts, and musings on the evolution of Customer Experience, Mystery Shopping, and Pricing Intelligence.
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News, thoughts, and musings on the evolution of Customer Experience.
All news »
Watch Out Customer Experience – GameFilm® For Business Wins for Innovation
Posted by alex
October 2, 2019
Bank Mystery Shopping— Redesign Retail Banking
Posted by Kathleen
July 31, 2019
Airline Mystery Shopping Boost Customer Experience
Posted by Kathleen
July 31, 2019
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About Us
Our Leadership Team
Our History
Our Purpose
The RBG Difference
Partnering with RBG
Industries Served
About Mystery Shopping
Who Uses Mystery Shopping?
Who are Mystery Shoppers?
Selected Clients
Careers
Video Independent Contractors
Solutions
Our Process
Mystery Shopping
Video Mystery Shopping
Written Mystery Shopping
Phone Mystery Shopping
Online Mystery Shopping
Manufacturer Mystery Shopping
Competitive Mystery Shopping
InstaShops Store
Competitive Price Audits
Customer Surveys
Field Audits
Call Monitoring
Consulting
Training
Virtual Reality
Customer Success
Client Testimonials
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News/Publications
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