Real Talk

Mystery shopping also works in the

“Mystery shopping also works in the online retail environment. It serves the same purpose of identifying concerns and ensuring the customer experience matches what the brand envisages.”

Real Talk |News, thoughts, and musings on the evolution of Customer Experience. All news »

 
Employee Training is Key to Customer Satisfaction

 Posted by Angelica

 September 22, 2020

Virtual Reality: Changing the Game for Corporate Training

 Posted by Angelica

 September 9, 2020

The Growth of Digital Payments in the Time of COVID-19

 Posted by Angelica

 September 2, 2020

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