Real Talk

Call centers sit on the frontline

“Call centers sit on the frontline of customer experience where they provide sales, support, and customer service functions. They’re often customers’ first — and sometimes their only — human interaction with a company.”

Real Talk |News, thoughts, and musings on the evolution of Customer Experience. All news »

 
The Key To Customer Service Success

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 January 28, 2019

Add a Little Mystery to Your Business

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 January 21, 2019

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