Real Talk

It’s more expensive to acquire

“It’s more expensive to acquire a new customer than it is to keep an existing one. So valet and parking operators need to focus on customer retention and loyalty. The best way to do that is to understand how customers’ needs change and set themselves up to best meet those needs.”

Real Talk |News, thoughts, and musings on the evolution of Customer Experience. All news »

 
Employee Training is Key to Customer Satisfaction

 Posted by Angelica

 September 22, 2020

Virtual Reality: Changing the Game for Corporate Training

 Posted by Angelica

 September 9, 2020

The Growth of Digital Payments in the Time of COVID-19

 Posted by Angelica

 September 2, 2020

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