Real Talk

It’s more expensive to acquire

“It’s more expensive to acquire a new customer than it is to keep an existing one. So valet and parking operators need to focus on customer retention and loyalty. The best way to do that is to understand how customers’ needs change and set themselves up to best meet those needs.”

Real Talk |News, thoughts, and musings on the evolution of Customer Experience. All news »

 
The Key To Customer Service Success

 Posted by judy pugh

 January 28, 2019

Add a Little Mystery to Your Business

 Posted by judy pugh

 January 21, 2019

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