Real Talk

It’s more expensive to acquire

“It’s more expensive to acquire a new customer than it is to keep an existing one. So valet and parking operators need to focus on customer retention and loyalty. The best way to do that is to understand how customers’ needs change and set themselves up to best meet those needs.”

Real Talk |News, thoughts, and musings on the evolution of Customer Experience. All news »

 
How to Improve Grocery Store Customer Experience

 Posted by Chase

 February 9, 2021

Customer Experience Strategies for 2021

 Posted by Mo Cross

 January 11, 2021

3 Crucial Challenges Convenience Stores Face in 2020

 Posted by Chase

 October 14, 2020

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