Real Talk

RBG would be a wonderful partner to take your team to the next level!

Reality Based Group is extremely professional, dependable, and has been delightful to work with. The positive feed back that they are able to provide is an extremely useful tool that assists in our operational team’s success. The Cincinnati Marriott at RiverCenter was named the Hotel of the Year in 2011 and I truly believe that Reality Based Group contributed to this success. In my opinion, Reality Based Group would be a wonderful partner to take your team to the next level!”

Real Talk |News, thoughts, and musings on the evolution of Customer Experience. All news »

 
Bank Mystery Shopping— Redesign Retail Banking

 Posted by Kathleen

 July 31, 2019

Airline Mystery Shopping Boost Customer Experience

 Posted by Kathleen

 July 31, 2019

The Importance of Customer Experience

 Posted by Angelica

 July 17, 2019

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