About RBG

What we stand for and our tools that help your organization.

Guest in Mind Video

How Team Horizon stores enhance the guest experience.

Coaches Guide Video

A model coaching session video and sample GamePlan exercises.

Sample Coach's Guide

Coach the coach. Your outline for a successful coaching session.

Team Horizon Resource Library

An introduction for new managers to the Team Horizon Mystery Shop Program.

Team Horizon Newsletter (Sample)

Sample newsletter that Team Horizon uses to bring monthly highlights to the field.

Reality Based Group Dragon Reporting Video

An introduction to our fully customizable business intelligence dashboard reporting system.

RealResults

Another layer of our reporting system to provide you with the critical data you need.

Stripes Mystery Shop December 2017 Results

Stripes monthly presentation deck summarizing results by region.

Team Horizon Mystery Shop January February 2018 Results

Team Horizon presentation deck summarizing results by region.

Find out more about us on our website.

RealityBasedGroup.com

Josh Stern

CEO

jstern@realitybasedgroup.com

o: 512.275.1352 | c: 512.731.5055