Become A Mystery Shopper

Looking for mystery shopping opportunities? If so, RBG has a solution for you. We conduct both written and video mystery shops throughout the United States and Canada and we are constantly growing. RBG prides itself on recruiting and retaining the best shoppers: those that have fantastic grammar and writing skills, and the highest of ethical standards. So if this sounds like you, please keep reading.

As the founders of video mystery shopping, we are among the best out of the top secret shopping companies in the industry. We are constantly being recognized for industry excellence and we are rated A+ with the BBB. Don’t just take our word for it. Check out our testimonials from our wonderful secret shoppers. If you are interested in learning more, then check out our shopping with RBG page to get to know us a little better.

Our Ideal Mystery Shopper

We are always looking for new secret shoppers to join our wonderful team. If the following sounds like you, then we want you to join our team!

  • You love being a consumer
  • You have a positive attitude
  • You want to contribute to the evolution of customer experience
  • You are always polite to service representatives
  • You remain observant at all times
  • You have strong time management skills and are always punctual
  • You are always motivated and have a passion for success
  • You take pride in your work and you strive for continuous improvement
  • You are articulate and have strong English writing skills

Our Ideal Auditor

If you have the above qualities as a mystery shopper and would like to take your earnings one step further, consider becoming an Auditor with RBG.

  • You can contribute more time than required for a typical mystery shop
  • You can commit to weekly assignments and meet tight deadlines
  • You are detail oriented and meticulous in your work and take pride in a job well done
  • You have access Microsoft Excel and are comfortable using to complete assignments
  • You have reliable transportation and a flexible schedule

Still Unsure?

Not sure if mystery shopping with RBG is right for you? Check out our mystery shopper FAQ page to learn more about the process. If you would like to sign up for a new account on the Reality Based Group (formerly GameFilm Consultants) online system, or if you’re not sure if you have an account on our online system, please enter your email account below and we will search to see if you have an account (only one account per email address). If you are interested in becoming a video mystery shopper please visit our video scout page.

We look forward to working with you!

Let’s start a project, get in touch, or just say, "Hello!"