We are RBG.
For over 25 years, we’ve been studying film analyzing millions of customer interaction. We accurately identify your CX opportunities and give you tools to create long-lasting, real ROI. We tell you what you need to hear. We show you what you need to see.
Real Stories. Real Results.
RBG. Client Partner’s Highlight Reel
Dedicated Client Partnership in Mystery Shopping
Torchy’s Experiences The Positive Impact Of Secret Shopping
Secret Shops Improves Texas Roadhouse’s Guest Experience
See What Your Customers See With Video Mystery Shopping, GAMEFILM®.
Customer Experience Starts With Employee Experience – Discussion with our Goodwill Partners
Great Customer Experience Starts with Great Employee Experience.
The Benefits of GAMEFILM®, Video Mystery Shopping in the QSR Industry
Secret Shops Are A Critical Tool To Bring Business Initiatives To Life.
You Can’t Argue With Video Mystery Shopping – GAMEFILM® – Check out our partner CAR-MART
Video Mystery Shopping, GAMEFILM®, Is Best – Conversation with Flavor from The Ice Cream Museum
Film Doesn’t Lie – Video Mystery Shopping, GAMEFILM® – Thomas Morstead – NFLPA
Video Mystery Shopping, GAMEFILM® captures emotion!
Video Mystery Shopping, GAMEFILM® The Great
Written Shops vs. Video Mystery Shopping, GAMEFILM®
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