Real Talk

Reality Based Group, Inc BBB Business Review
News, thoughts, and musings on the evolution of Customer Experience, Mystery Shopping, and Pricing Intelligence.

Bank Mystery Shopping— Redesign Retail Banking

  Posted by Kathleen Delaney

  July 31, 2019

  Business, Business Blog, Mystery Shopping

 

How to Compete with Online Retailers: 5 Tips for Brick-and-Mortar Businesses

  Posted by Judy Pugh

  April 19, 2019

  Business, Business Blog, Retail

 

How Mystery Shopping Improves Customer Loyalty

  Posted by Judy Pugh

  April 30, 2018

  Business

 

Real Talk |News, thoughts, and musings on the evolution of Customer Experience. All news »

 
3 Ways COVID-19 has Impacted the Customer Experience

 Posted by Angelica

 July 27, 2020

Customer Experience vs Customer Service: What’s the Difference?

 Posted by Angelica

 July 13, 2020

4 Ways to Keep Up A Good Customer Experience

 Posted by Angelica

 March 25, 2020

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