Real Talk

News, thoughts, and musings on the evolution of Customer Experience, Mystery Shopping, and Pricing Intelligence.

Starbucks® Elevates the Customer Experience

 

Bank Mystery Shopping— Redesign Retail Banking

 

How to Compete with Online Retailers: 5 Tips for Brick-and-Mortar Businesses

 

How Mystery Shopping Improves Customer Loyalty

 

Real Talk |News, thoughts, and musings on the evolution of Customer Experience. All news »

 
3 Crucial Challenges Convenience Stores Face in 2020

 Posted by Chase

 October 14, 2020

Employee Training is Key to Customer Satisfaction

 Posted by Angelica

 September 22, 2020

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