Real Talk

Reality Based Group, Inc BBB Business Review
News, thoughts, and musings on the evolution of Customer Experience, Mystery Shopping, and Pricing Intelligence.

Starbucks® Elevates the Customer Experience

  Posted by Angelica Carrete

  August 11, 2020

  Business

 

Bank Mystery Shopping— Redesign Retail Banking

  Posted by Kathleen Delaney

  July 31, 2019

  Business, Business Blog, Mystery Shopping

 

How to Compete with Online Retailers: 5 Tips for Brick-and-Mortar Businesses

  Posted by Judy Pugh

  April 19, 2019

  Business, Business Blog, Retail

 

How Mystery Shopping Improves Customer Loyalty

  Posted by Judy Pugh

  April 30, 2018

  Business

 

Real Talk |News, thoughts, and musings on the evolution of Customer Experience. All news »

 
3 Crucial Challenges Convenience Stores Face in 2020

 Posted by Chase

 October 14, 2020

4 Ways to Design a Mystery Shopping Program With Measurable Results

 Posted by Josh Stern

 October 5, 2020

Employee Training is Key to Customer Satisfaction

 Posted by Angelica

 September 22, 2020

Contact Us »