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BLAZE PIZZA Partners with Reality Based Group to Strengthen Upselling Performance and Customer Experience

On March 11, 2026

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White Paper – The New CEO – The Future of Customer Experience

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Seeing is Believing – The Value in Video Mystery Shopping

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Achieving Great Service

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BLAZE PIZZA Partners with Reality Based Group to Strengthen Upselling Performance and Customer Experience

AUSTIN, Texas, March 11, 2026 /PRNewswire/ -- Reality Based Group (RBG), a leading tech-enabled mystery shopping and customer experience improvement firm, announced a new partnership with Blaze Pizza to elevate guest experience and drive revenue growth across its franchise locations. Through this collaboration, Blaze Pizza will leverage RBG's proprietary video mystery shopping technology—alongside traditional mystery shops—to help franchisees improve…

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