Case Studies

Nothing speaks louder than numbers, and we’ve got those on our side.

Cinnabon Sees a 17% Increase in Up-Selling Behavior by Moving to Weekly Shops

  Posted by Judy Pugh

  August 16, 2015

  Case Study Category

 

Texas Roadhouse Voted Americas Favorite Restaurant

  Posted by Judy Pugh

  July 6, 2015

 

Goodwill Organization Increases Profit by 8% While Using Video Mystery Shopping Solutions

  Posted by Judy Pugh

  May 10, 2015

 

RBG’s Video Mystery Shopping Solution helps Client Win the Malcolm Baldridge Award.

  Posted by Josh Stern

  February 27, 2015

 

Cabela’s – Increases Ticket Sales by 20%

  Posted by Josh Stern

  February 27, 2014

 

Results You Can Take to the Bank

  Posted by Josh Stern

  February 27, 2014

 

International Retailer with over 2,000 Locations

  Posted by Josh Stern

  February 27, 2014

 

Real Talk |News, thoughts, and musings on the evolution of Customer Experience. All news »

 
Customer Experience vs Customer Service: What’s the Difference?

 Posted by Angelica

 July 13, 2020

4 Ways to Keep Up A Good Customer Experience

 Posted by Angelica

 March 25, 2020

3 Steps to Improve Customer Experience in Hospitality

 Posted by Angelica

 March 3, 2020

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