Video Mystery Shops

Video Mystery Shopping

Interested in doing video mystery shops?

These are 6-month part-time contract video mystery shopper positions. Our shoppers are required to travel up to 4 to 5 days a week throughout the United States, so we are looking for people who love to travel and experience new things. We pay travel expenses and we provide a fun and relaxed work environment. If you are looking for the best video mystery shops in the industry and a well established company to work for, then look no further. RBG is your perfect mystery shop provider!

To qualify,  you must fit the following requirements:

  • Be old enough to rent a car
  • Have a valid driver’s license
  • Have liability auto insurance
  • Live in the Greater Austin Area
  • Have a clean criminal record
  • Have 3 references
  • Have an understanding of electronics

Preferred Qualifications:

  • Although not required, it’s a plus if you have prior experience conducting video mystery shops or written mystery shops
  • At least 5 years of solid work history
  • A great attitude
  • A love for shopping
  • An eye for detail
  • A winner’s spirit
  • A strong work ethic

About RBG

Reality Based Group was founded as GameFilm in 1992 in Houston, Texas by Joe Woskow. Over the years, we have perfected the art of video mystery shopping and we serve some of the largest companies in the world. We record all of our shops in high definition and we have in-house editors to ensure that our film is the best in the industry. We value high quality and dependability in our shoppers, which leads us to hire only the best.

We are Better Business Bureau and we believe in treated our shoppers well. We have in-house support that is accessible to all of our shoppers when on the road and we provide you with the tools needed to succeed. We also have written and phone mystery shopping programs. We are always looking for talented shoppers to join our team for those shops. Learn more on our Shopping With RBG page.

We serve over 10 industries including retail, hospitality (hotels, valet services, etc.), movie theaters, food service (quick service, fast casual, etc.), banking, automotive, property management (apartment complexes, home builders, etc), non-profit, government agencies, and even airports! That’s right, even airports need to ensure great customer experiences!

Our Clients Include


Become a video mystery shopper

Ready to get started? You won’t regret it! We first, need to learn more about you and what you are looking to accomplish. Because our video shops are more detailed and specific, we want to make sure that you are the perfect fit. We ask that you tell us a little about yourself.

Let’s start a project, get in touch, or just say, "Hello!"