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Reality Based Group Partners with Wayback Burgers to Enhance Customer Experience

On June 5, 2025

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7 Steps When Greeting Customers

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4 Ways to Design a Mystery Shopping Program With Measurable Results

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Coaching Easily During Shift Change

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6 Reasons Why Companies Choose Video Mystery Shopping

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Beyond the Numbers with Video Mystery Shopping

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Inaccurate Recall vs. Playback

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Turning Video Data Into Insight- 4 Easy Steps

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Eyewitness Inaccuracy in Research

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The Value in Video Mystery Shopping

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5 Ways to Happier, More Loyal Customers

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Reality Based Group Partners with Wayback Burgers to Enhance Customer Experience

AUSTIN, Texas, May 20, 2025 /PRNewswire/ -- Reality Based Group (RBG), realitybasedgroup.com , a leading tech-enabled video mystery shopping and customer experience improvement firm, has announced an exciting new partnership with a "better burger" chain, Wayback Burgers. This collaboration is aimed at staying consistent with Wayback Burgers mission to create a culture of belonging by…

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Reality Based Group Partners with Dave’s Hot Chicken® to Enhance Customer Experience

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Mystery Shopping Revealed: The Secrets Behind Cinnabon’s Impressive Guest Experience Transformation

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How Video Mystery Shopping Played a Key Role in the Success of Goodwill Industries

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