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Looking for mystery shopping opportunities?

If so, RBG has a solution for you. We conduct both written and video mystery shops throughout the United States and Canada and we are constantly growing.

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BLAZE PIZZA Partners with Reality Based Group to Strengthen Upselling Performance and Customer Experience

AUSTIN, Texas, March 11, 2026 /PRNewswire/ -- Reality Based Group (RBG), a leading tech-enabled mystery shopping and customer experience improvement firm, announced a new partnership with Blaze Pizza to elevate guest experience and drive revenue growth across its franchise locations. Through this collaboration, Blaze Pizza will leverage RBG's proprietary video mystery shopping technology—alongside traditional mystery shops—to help franchisees improve…

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The 2026 Restaurant Consistency Crisis: Why Your Brand Feels Different in Every Location

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Why QSR Brands Are Losing Customers Without Realizing It

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How Mystery Shopping at Restaurants Reduces Refunds and Protects Brand Reputation

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